Privacy Policy
Last updated: July 25, 2026
This policy explains how Birchwood Home Buyers ("we," "us," or "our") collects, uses, discloses, and protects personal information submitted through this website, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy law.
Who we are
Birchwood Home Buyers is a private property buyer operating in Ontario and Alberta. We are not a licensed real estate brokerage. Contact details are provided at the bottom of this page.
Information we collect
When you submit the property form on this site, we collect the information you provide directly, which may include:
- Property address, type, and condition
- Your name, phone number, and email address
- Your timeline and reason for selling, if provided
- Any additional notes you choose to include
We do not use analytics software, advertising pixels, or tracking cookies on this website at this time. If that changes, this policy will be updated to reflect it before any such tool is added.
Why we collect it
We use the information you submit to:
- Evaluate your property and prepare a cash offer
- Contact you by phone, text, or email about your inquiry
- Prepare purchase agreements and related paperwork if you choose to proceed
- Maintain records as required by law
We do not sell your personal information to third parties, and we do not use it for purposes unrelated to your inquiry without asking you first.
Consent
By checking the consent box on our form, you provide express consent for us to contact you regarding your property. This consent is not a condition of any purchase. You may withdraw consent at any time by contacting us using the details below; withdrawing consent will not affect any agreement already signed.
How your information is stored and shared
Form submissions on this website are processed using Netlify, a third-party form and hosting provider based in the United States. As a result, information you submit may be transferred to, stored, and processed on servers located outside Canada, and may be subject to the laws of the jurisdiction in which it is held, including potential access by that jurisdiction's authorities under local law.
If we assign a purchase agreement to another buyer, only the information necessary to complete that transaction is shared, and this is always disclosed to you in writing before you sign anything. We may also share information with professionals directly involved in closing a transaction, such as a real estate lawyer.
How long we keep it
We retain personal information only as long as necessary to respond to your inquiry, complete a transaction if one proceeds, or satisfy legal, accounting, or reporting obligations, after which it is securely deleted or anonymized.
Your rights
Under Canadian privacy law, you have the right to:
- Ask what personal information we hold about you
- Request a correction to inaccurate information
- Request that your information be deleted, subject to legal record-keeping requirements
- Withdraw consent to be contacted at any time
To exercise any of these rights, contact us using the details below.
Security
We take reasonable technical and organizational steps to protect the personal information you provide against loss, misuse, and unauthorized access. No method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
Questions or complaints
If you have questions about this policy or how your information has been handled, contact us at birchwoodhomebuyers@gmail.com or (437) 872-8756. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.
Changes to this policy
We may update this policy from time to time. The date at the top of this page reflects the most recent revision.